In the middle of a conversation, the desk phone rang. The HR director I was talking with looked at the number and frowned.
“Go ahead and take it, I’ll wait.” I said. “I’d rather eat glass.” She responded, still frowning.
She said it was a constituent with a reputation for stirring things up and ruining a perfectly good day.
What would you do?
A) Put on your game face and take the call?
B) Let it go to voicemail because you’re busy?
C) Answer the call and schedule a time to talk?
D) Something else? (Please comment)
How do you handle people you’re obligated to deal with who can be rather difficult?
I’m curious! Please post below!